Questions, grouped by what's actually on your mind.

It varies by cargo type, documentation completeness, and TRA processing at the time — we will give you a realistic estimate once we have reviewed your specific shipment, rather than a generic promise.

Typically bills of lading, commercial invoices and packing lists — we will confirm exactly what is needed for your specific cargo and flag anything missing before submission.

Yes — our license covers both import and export clearance as a General/Transit Agent under the East African Community Customs Management Act.

Duties and taxes are set by TRA schedules based on your cargo's classification and value; our brokerage fee is quoted separately based on the specific shipment. We don't publish a flat rate because it genuinely depends on the cargo.

No — duties and taxes are paid to the Tanzania Revenue Authority separately from our brokerage fee. We'll walk you through both amounts before anything is paid.

For recurring cargo we can discuss a standing arrangement once we understand your typical volume and routing — get in touch with your shipment profile and we'll advise.

Duty becomes payable when goods are released from the bonded warehouse for sale or distribution — not when they first arrive in the country.

This depends on the goods and current TRA regulations — we will confirm the applicable limits for your specific cargo when you get in touch.

Yes — storage is customs-controlled with cargo protection, stock monitoring and inspection as standard practice throughout.

Yes — our fleet uses GPS vehicle tracking, so you can see live location, route progress and estimated arrival.

Geofencing lets you set a virtual boundary around a location; if a tracked vehicle enters or exits that zone, you're notified — useful for depots, borders, or restricted routes.

Yes — a compact GPS tracker is fitted to each vehicle. No separate subscription hardware is needed beyond that.